As you know, I am a big fan of Glogster. To learn more about Glogster, read my post here. I use Glogster for a lot of different tasks, including student projects and website "decorations." On Friday, I started having trouble with my account. I could not edit any of my glogs and all of my glogs turned black when I clicked on them. Needless to say, I was sad and frustrated. However, I DM'd Andrew Connolly on Twitter. He got back to me THE SAME DAY (and he was even traveling)! Andrew followed up with me yesterday and he fixed my service. Everything is working great now! Let it be known that they did not pay me to write this. (I am not even a premium customer. I just have a free account!) I am simply a very satisfied user that wanted to spread the word about a great service!
Kristen's musings on best practice, instruction, and assessment in a digital world.
Tuesday, December 15, 2009
Amazing Technical Support from Glogster
As you know, I am a big fan of Glogster. To learn more about Glogster, read my post here. I use Glogster for a lot of different tasks, including student projects and website "decorations." On Friday, I started having trouble with my account. I could not edit any of my glogs and all of my glogs turned black when I clicked on them. Needless to say, I was sad and frustrated. However, I DM'd Andrew Connolly on Twitter. He got back to me THE SAME DAY (and he was even traveling)! Andrew followed up with me yesterday and he fixed my service. Everything is working great now! Let it be known that they did not pay me to write this. (I am not even a premium customer. I just have a free account!) I am simply a very satisfied user that wanted to spread the word about a great service!
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