Hi, I'm Kswan

Hi, I'm Kswan

A research & design leader

I'm glad you're here

I'm glad you're here

👋

👋

About

About

Links

Links

Skills

Skills

Leadership

Research

Product strategy

SQL

UX Design

Swift

Experience

Experience

Okta

SVP of Research & Design

2023 - Current

Led research, product design, and design systems teams protecting the future of work

Led research, product design, and design systems teams protecting the future of work

Slack

Slack

VP of Customer Insights

2015 - 2023

Founded and led the team translating customer insights into product experiences for millions of customers

Founded and led the team translating customer insights into product experiences for millions of customers

BrightBytes

BrightBytes

Research Director

2013 - 2015

Built a research model to measure the impact of technology on learning

Built a research model to measure the impact of technology on learning

School Leader

School Leader

Director of Technology

2005 - 2013

Worked as a teacher, school leader, and policy researcher

Worked as a teacher, school leader, and policy researcher

10+ years leading teams in SaaS

SF

human-centered leader

curious researcher

builder and maker

customer-centric

That's me

That's me

Let's connect

Let's connect