When we're learning, we're growing. That's why it's worth pursuing creative solutions for your business.

Over the last decade, I've focused on creating environments that foster transformation and turn long-held assumptions on their head.​

• SLACK: When the organization scaled so fast that customer personas multiplied by a factor of 10, I built the organizational structures and processes to infuse customer feedback into every aspect of the organization.
• EDCAMP: When everyone thought training had to be expensive, I built a free network of organic learning that rivaled the effectiveness and engagement of expensive consultants.
• BRIGHTBYTES: When everyone thought customer retention was merely a function of price and product-market fit, I built a customer relationship network driven by thought-leadership that not only retained business but grew it by 20%.​

Adopting an approach based on learning science and the research on high performing teams, I've relished in the opportunities to implement the unexpected and achieve the seemingly impossible.

I love working, learning, and growing alongside great people.
Will you be next? Reach out!

​~Kristen